Friday, July 19, 2019

Valuing time for chargebacks

Play with your head!! Truly said every businessman should work smartly. Once chargeback knocks their door, it’s very necessary to deal with them calmly and patiently.
Chargeback should be treated soon and valuing the time we need to solve the problem soon.




How To Deal With It

The merchant should have strong and clear documentation so that he is able to solve the chargebacks sooner.


Transactions Proofs:

Chargebacks are the devil they can come bouncing from everywhere may be which can come from the 2-3-month-old transaction.

So, merchant should have a proper weapon to fight. You should focus on aggregating three main data sources e-commerce platform, payment processor and payment gateway. But you can aggregate other sources that are before, after and during the transaction cycle.

Preparation for the Templates and Case Responses:

Every case has a different treatment, chargeback will demand different evidence and data that is tied to the reason code with the dispute.

•Display the cardholder’s satisfaction with the product or service

•The product was being used, despite the dispute claiming it never arrived from shipping.

Make Tiny Things Ready For Fight

Keeping minute details come in very useful when making a sale.

 It may be irrelevant at the time of trade but when the chargeback comes the small detail is probably the best asset you could have.

You should support your case with phone logs, email correspondences, and any additional information that validates the cardholder’s identity and shows that he was aware of the transaction.

 Make it Easy:

The manual review handling of an individual of the response is going to decide easily whether the evidence is enough to refute the cardholder’s claims or not. You can make their job easier by highlighting points and including tables and keep it short, if possible.

Successful Transmission:

Once the response is complete, you will have to get this information to the processor or the acquiring bank through various verticals. Many acquirers need the responses to be sent via email, but most banks receive responses through fax or the internet. Ensure that the text, fonts, and images are clear enough or the transmission would be considered incomplete.

Chargeback Expertz

ChargebacksExpertz will help you to sail on a successful ship. Be a part of Chargeback Expertz call us on PHONE: +1 855-465-4723 EMAIL: app@chargebackexpertz.com

Thursday, July 18, 2019

Remedies For High Risk Businessman

Merchant either has a low-risk business or a high-risk business. It's all ok with the low-risk dealers but what about the high-risk dealers, where they should. Well okay you may come here we have given our shoulder you can cry here.

 High-risk iѕ defined by the nature of the buѕinеѕѕ, and are tурiсаllу denied or rеѕtriсtеd by mоѕt merchant ѕеrviсеѕ provider bаѕеd on that nature alone.

Having a buѕinеѕѕ mеаnѕ thаt ассерting credit саrdѕ fоr payments or рurсhаѕеѕ iѕ a requirement. Nоt hаving the аbilitу tо ассерt сrеdit саrdѕ аt уоur buѕinеѕѕ, whеthеr уоu аrе a low riѕk merchant оr a high-risk mеrсhаnt means losing an lаrgе роrtiоn оf уоur сuѕtоmеrѕ, аnd аlѕо lоѕing out on potential rеvеnuе.




WHAT ISHIGH RISK

Credit is the lifeblood оf the соmраnу. If уоur buѕinеѕѕ is dесlinеd a merchant account bаѕеd оn thе fасt thаt уоu аrе dееmеd high risk, thаt does not mеаn уоu cannot be approved through a different mеrсhаnt ѕеrviсеѕ рrоvidеr.

 These high-risk merchants, thоugh highlу рrоfitаblе might find it hаrd to trаnѕасt online and ассерt сrеdit саrd payments duе tо the unаvаilаbilitу оf a high-risk merchant ѕеrviсеѕ рrоvidеrѕ.

High vоlumе оf ѕаlеѕ thаt rеԛuirе futurе deliveries. Futurе dеlivеriеѕ сrеаtе a high riѕk сlаѕѕifiсаtiоn аlmоѕt immеdiаtеlу as сuѕtоmеrѕ will bе рауing for thеir gооdѕ and nоt rесеiving thеm until an lаtеr date.


Mоѕt оf thе mеrсhаnt service providers have diffеrеnt fees аnd charges fоr оnе buѕinеѕѕ tуре tо аnоthеr. Hеnсе, it would bе better to аѕсеrtаin thаt уоu аrе rightlу classified, аѕ you should bе.

Tаkе thе timе to gо thrоugh аll the imроrtаnt facts of gеtting a high-risk merchant services ассоunt. It mау tаkе a bit mоrе timе thаn tурiсаl ассоunt, but remember, withоut bеing able to ассерt сrеdit саrdѕ аt уоur business оr online ѕtоrе, thе rеvеnuе that you аrе going tо bе missing оut оn will grеаtlу outweigh thе соѕtѕ of thе ассоunt.

What We Do?

Yes, ChargebackExpertz  give proper assistance and provide a proper road where a merchant should go and follow it for their better future. Dealing with the high-risk business without any proper guidance is such a wrong decision comes and get proper services and lead to a good direction.

 Deal with us call us PHONE+1 855-465-4723 EMAIL app@chargebackexpertz.com

Wednesday, July 17, 2019

Remedies To Solve Chargebacks Fast

Chargebacks are shooting stars that fall all of a sudden in the bag of the businessman. Chargebacks need quick treatment so that they should conquer the place. Here let’s have some glimpse.




Resolve Chargebacks

Arbitration is the best method to resolve disputes faster. From the merchant’s point of view, Arbitration is the preferred method to resolve the chargeback. Because it is more effective and recognized method to fix dispute.


In the pre-arbitration, the dispute is resolved within the issuing bank and the acquiring bank. If a merchant feels that the evidence is strong enough to win the chargeback, the Arbitration method can be used to resolve chargebacks faster. The Pre-Arbitration does not involve the card network like Visa.
The general the flow of the chargeback starts from the customer, where the customer initiates the chargeback then the merchant either provides the evidence to fight chargeback or simply gives a refund.

What is Arbitration?

Arbitration is like a court trial where both the parties that are merchant and customer present their cases to the card network (Visa).
After examining the details of both the parties the final decision is given by the card network.

Tips for Quick Chargeback Reversal.

For a merchant, the chargeback can be really difficult to handle and everyone wants to resolve chargebacks faster. These tips can help:

•   Present the evidence that is to-the-point, clear and short.
•   A quick response can help you resolve chargeback quickly. Respond quickly.
•   Avoid any difficult or time-consuming method to resolve disputes.
•   Learn from your mistakes.
•   Finally, if you are in doubt get a professional.


If you are thinking to get a professional for the chargeback reversal then you can try our Representment Service.

 In order to reach an expert, you can try the toll-free number +1(855) 465-4723 or chat via Skype. Our services are 24*7 available, you can reach us anytime. Moreover, you can get the solution to your other chargeback issues by following our blogs at chargebackexpertz.com

Tuesday, July 16, 2019

Calculations On Toes | Chargebacks Expertz

Yes!! It’s true to have a balanced business one needs to be calculative and surly on toes. The merchant never knows from he gets an attack, so to dodge that he needs a proper shelter and protection against that and need to have a proper strategy to fight against that.
Chargebacks are a natural process which an enterprise faces but still on more than the limit. So, to maintain that every merchant has to go through the chargeback ratio management and its rate.




What Is Chargeback Ratio and Chargeback Rate?

Chargeback Ratio of a number of chargebacks to a number of transactions in a span of a month, which is calculated by the Ceo of the company. And then, we multiply this chargeback ratio with 100 and get the chargeback rate. In order to run a profitable business, the merchant should know about the Chargeback ratio and Chargeback rate, and try to reduce the number of chargebacks and the chargeback ratio as a whole.

Higher the ratio higher the risk. The chargeback of each merchant is inspected on a monthly basis.

How to calculate?

Formula:
Chargeback Ratio = No. of Chargebacks in a month/ No. of Transactions in a Month
Chargeback Rate = (No. of Chargebacks in a month/ No. of Transactions in a Month) *100


Maintenance of the chargeback

If you wish to avoid any penalty, you need to maintain a minimum ratio. For that, you can follow these steps.
•  Calculate Dispute Ratio to avoid Chargebacks
•  Maintain a healthy relationship with your customers
•  Get as much knowledge about the chargeback as possible
•  Keep your products and services genuine
•  Deliver on time
•  Get an expert to handle the chargebacks

Chargeback expertz

Chargebackexpertz well the name justifies it well. Chargeback expertz deals with many chargebacks dispute every day and it has a well-experienced hand. So not to worry at all. We give heal the wounds soon. Call us at PHONE:+1 855-465-4723 or mail us at EMAIL: app@chargebackexpertz.com.

Saturday, July 13, 2019

Chargebacks Hitting You!! What To Do??

Chargebacks Hitting You!! What To Do??

Unwanted guests and chargebacks are never happily excepted. But unfortunately, we have to deal with both. Chargebacks are the situation that a merchant has to face when come and knock the door.




What To Do?

Now what to do when they arrived. The merchant always prays not to deal with the chargebacks but in the end, he cannot escape with the situation.

Let’s give some glimpse.


Chargebacks can be friendly a merchant can’t figure out how to deal with it, but if merchants are part of the service holder, they can easily get to figure it out the difference.

Giving the money straight away into customers' pockets is not at all fair, here is the point where a merchant gets numb and has to pay the fees and seeing the profit at the extinct level.

Issue a services provider that will eventually decrease the possibility of chargebacks and will fight with chargebacks. They will automatically make a strong base which will end up with huge success.

After you have all of your evidence, you will have to create a response letter. A chargeback expert can help you create this letter. After the letter is completed, the letter is sent to the customer’s bank, and the money is handled.

Hold On Take Deep Breathe

After the letter is sent to the customer’s bank, you have to wait. They will ask you for all the evidence that you have, and your merchant account processor will also be asked for evidence of the transaction. This can take a few days since there are delays with some of the processers.

3rd Empire decision

The bank plays a  very major role in this dicey situation. If you lose the chargeback, the issuing bank put the temporary funds as permanent to the customer. You will also be forced to pay a chargeback fee.

The time that a chargeback process takes can vary from less than a month to over six months. This depends on the card network and the issuing bank.
The amount of time to process the chargeback also depends on the amount of time that you take to gather evidence. 

Most consumers avoid chargeback since waiting up to six months to get their money back is not appealing to them.

Chargeback Expertz

Chargeback expertz keep their bags ready to attack the chargebacks. We are ready to fight with any condition which a merchant faces at every stage. Call us at +1 855-465-4723 or mail us at app@chargebackexpertz.com.

Tuesday, July 9, 2019

Few Handy Tips For Friendly Chargebacks

Chargebacks arrrrr…!!! The irritating situation for the merchant. Chargebacks are already a pain in the head but again figuring out that it was friendly fraud then it actually creates big things. The merchant never wants to pay for unnecessary things.
Customers always try to fool merchants with their spilt personality try to fool them for no reason. After making the payment of an item when a customer directly applies for chargeback without asking the business owner for a refund or replacement of the product, it is termed as a friendly fraud

                            

Friendly Frauds And Doubts

The customers are sometimes involved in malicious activity and abuse the chargeback in the name of friendly fraud. Here is how a customer can cause friendly fraud.
  • In 40% of the cases, the customers have accepted that they did not know about any other method to get the refund.
  • Some people are involved in digital shoplifting where they purchase a certain product and as soon as the item arrives, they ask for a chargeback.
  • When a purchaser gets a different or faulty product, he/she directly reports for a chargeback.
  • So, lack of knowledge also plays an important role when it comes to the chargeback.
  • When another family member purchases a product using a card. The cardholder does not recognize the product and files the chargeback request.
How To Safeguard Your Business?
Hard to detect the friendly fraud, but ya not impossible.
  • Do not praise your product and be genuine to your customers.
  • Tell your customer about your replacement and refund policies clearly.
  • Talk to your employees and ask them to build a healthy relationship with customers.
  • You can also add payment agreement in the checkout process and ask the customer to sign the agreement.
  • Create a list of customers that seem suspicious and cause chargeback abuse.
  • If somebody is ordering more than usual or a large order then keep a keen eye on that order.
  • Track your order to make sure the package is received by the purchaser.


In case you are still confused and need rigid steps to tackle the friendly frauds then you can take the help of a chargeback’s specialist. You can contact the Chargeback Expertz at the toll-free number or chat via Skype. We can help you tackle chargeback and assist with Chargeback Representment.
Call us anytime! Reach customer care 24/7 at 855-465-4723.

Monday, July 8, 2019

Is Your Pocket Empty Just Because of Chargebacks?


Ohh!! Shit is it still happening? No, don’t do that. Chargebacks eat up your money like termites. They just bounce like anything and you never know what they do and how?
Chargebacks once came should be treated well. Here are a few steps on how to neglect chargebacks.



 1.Easily Approachable Information.

Make you the site easily approachable where the customer can easily find a way out how to connect with you. This will automatically reduce the chances of chargebacks as you will be easily available for them to contact and help.

2.Order Confirmations.

Send a confirmation email as soon as an order is received, and make sure to include your contact information. Or call the customer to confirm the order before dispatching.

3. Return Policy.

Make you return policy easy to find online and word it in a way customers can easily understand. Not everyone understands legalese.

4.Customer Inquiries.

Respond quickly to all customer inquiries. No one likes waiting unnecessarily for a reply.

Reasons For Chargebacks

Chargebacks primarily occur for three reasons:

UnauthorizedTransaction. The cardholder claims that a transaction is fraudulent or was processed without the cardholder’s consent.
Item Not Received. The cardholder placed an order, paid for a service or product, but claims to have not received the order or service.
Significantly Not As Described. The cardholder claims that the product or service received was sub-standard, compared to the merchant’s description.

Chargeback Expertz has a well-procured team who fights with the chargebacks and yeah for sure your pockets won’t be empty. Come and be a part of chargeback expertz call us at Phone: +1 855-465-4723, EMAIL: app@chargebackexpertz.com.