How to Control Chargebacks Easily?

Even the most sophisticated retailers can feel the effects of chargeback losses from a lack of sufficient in-depth reporting on chargebacks received and their cause. This is where Chargeback Expert's mitigation and management technology, which is based on proven success helping hundreds of high-risk merchants to combat chargebacks, can provide the perfect solution.

3 Primary Areas of Concern for Ecommerce Merchants

Online Shoplifting: Shoplifters have found a new way to steal merchandise without leaving home! By giving a fake reason to their issuing bank for filing a chargeback, an online shoplifter can receive an almost no-questions-asked, immediate refund for items purchased and kept; thus avoiding direct contact with a merchant and circumventing any standard refund requirements. For example, Mary claims she canceled or returned a product, when in fact she received the product and intends to gain benefit from the product without paying for it by filing a chargeback.

Online shoplifting accounts for 45%-60% of all chargebacks filed by chargeback abusers. Unless a merchant fights back, the shoplifter wins and the merchant loses.

Processing Errors: When something goes awry with an eCommerce system, an error in the online purchasing process occurs. Processing errors include such things as incorrectly set up retail descriptors, customer service numbers that fail to work, accidental customer double billing and forgotten product shipments.

Chargeback Expertz understands the situations that create processing errors and works with eCommerce merchants to fix existing problems and to provide preventative solutions.

Confirmed Fraud: Fraudulent chargebacks consist of unauthorized credit card transactions, purchases made with stolen credit and debit cards, and bad affiliate traffic. Confirmed fraud makes up between 10%-25% of all chargebacks.

Chargeback Expertz assists merchants with systematic methods to keep traffic sources in check and to help prevent fraud before it happens.

Merchant Benefits

Chargeback Expertz’s mitigation and management technology system benefits merchants by providing a truly effective, accountable and long-term solution to growing an online business, balancing transaction growth and merchant identification number (MID) management. In fact, when fraud and chargeback levels are kept within acceptable thresholds, participants in the acquiring side of the payments industry or those who provide merchant support and even consumers benefit.

How to manage VISA Chargeback Reason Code 57?

The issuing bank received a claim from the cardholder, acknowledging that he or she participated in at least one transaction at the merchant side but disputing participation in the remaining transactions which was held in short period of time. The Customer also states the card was in his or her possession at the time of the disputed transactions.

What are the Causes of Reason Code 57?

Causes for Reason Code 57 are:

• Merchant tried to process multiple transactions fraudulently.
• Merchant fails to void multiple transactions of a single Credit Card account.
• Cardholder authorized the transaction earlier but later denied.

Prevention Techniques:

• The merchant should void the transactions in that Customer not participate.
• Merchant process Credit immediately if Multiple transactions held from a single credit card account of same product.
• The merchant should share all Policies with Customers and let them know about the Orders and offers.
• Always request to Cardholder to sign the policies in addition to the final transaction receipt.
• Trained employees to operate point-of-sale terminals and void transaction.

How to Respond Chargeback?

Tips to Respond Chargeback are:

• If the proper Credit has been processed to the Cardholder’s account on all disputed transactions, send all the regarding evidence to acquirer.
• If cardholder participate more than one transaction, provide proper evidence such as sale receipt, invoices of particular transaction and proof of delivery.
• If refund provided to Customer, provide refund evidence to acquirer.
• If merchant void the transactions, inform the acquirer to avoid Chargeback.

If  Chargeback Services and chargeback prevention services related any question you can ask freely on this is contact no - +1 (855) 465-4723. Our Experts Team answer in shortly. You can sign up through this link - https://www.chargebackexpertz.com/contact-us/

What is Chargeback Reason Code 30?

• For Visa: Reason Code 30
• For MasterCard: Reason Code 4855
• For Discover: Reason Code RG
• For American Express: Reason Code 155
  

Overview: The Cardholder or authorized person did not receive the merchandise or services at the location agreed with the merchant by the agreed date

Chargeback of this Reason occurs (Non-Receipt of Goods or Services) when a customer claims they have paid for items that were to be delivered from your establishment but have not yet been received or that the order was cancelled by the cardholder in result of not receiving the goods or services by the expected delivery date (or the former were unavailable for pick-up).

For more understanding link with an Example:
Ashley order a product from an e-commerce website, Merchant mentioned on Website that they deliver Product within 15 days but somehow Ashley didn’t get the product nor prior notification from Merchant side, Now Ashley is able to dispute a Chargeback as a Reason- Non-Receipt of Goods or Services.

The most common issues for this type of chargebacks are occur:

• Services not provided to the Customer.
• Merchandise/Goods are not sent to the Customer.
• Billed for the Transaction before delivery.
• Merchandise/Goods not delivered to the Customer by the agreed-upon delivery date.
  

Guideline to prevent or respond to Reason-Non-Receipt of Goods or Services:

• Always provide Proof of Delivery of particular Merchandise/Goods.
• Always provide ship date and delivery date with Shipping Address.
• If Merchandise/Goods is going to be late, send a notification to Customer and verify that customer is agree with new delivery date or not.
• If Chargeback was processed less than 15 days from the transaction date and meanwhile POD is In-transit then provides Transaction Receipt as a Proof.
  

Chargeback Expertz can help you to prevent chargeback of Reason- Non-Receipt of Goods or Services.

For more information or to learn more about How Chargeback Expertz can help you to prevent chargebacks of Reason- Non-Receipt of Goods or Services then visit at our site Chargeback Expertz - Chargeback Expertz here and a company representative will contact you before the next business day. Send Email Us at app@chargebackexpertz.com or Call us today: +1 (855) 465 4723

Credit Card Processing for Cigar Stores

Whаt kind of ѕmоkе ѕhорѕ dо уоu cater towards?

Frоm high-end сigаr and рiре ѕhорѕ to diѕсоunt сigаrеttе and vape stores, Mеrсhаnt Stronghоld hаѕ ѕuссеѕѕfullу imрlеmеntеd hundrеdѕ оf tobacco POS ѕуѕtеmѕ аnd iѕ wеll vеrѕеd with thе раrtiсulаr needs of the induѕtrу.

What dоеѕ a tоbассо ѕtоrе POS ѕуѕtеm соmе with?

Our standard tоbассо POS hаrdwаrе inсludеѕ a tоuсhѕсrееn computer, cash drаwеr, barcode ѕсаnnеr, аnd rесеiрt printer. Mоѕt tobacco ѕtоrеѕ аrе аlѕо intеrеѕtеd in bаrсоdе label printers, whiсh аllоw buѕinеѕѕеѕ tо print сuѕtоm bаrсоdеѕ fоr individuаl cigars, and customer displays, whiсh allow customers tо ѕее thе price оf thе рrоduсtѕ аѕ thеу аrе rung up.

What’s thе most useful feature оf уоur tobacco store роint оf ѕаlе?

In оur орiniоn, the саrtоn-расk invеntоrу feature iѕ the mоѕt uѕеful fеаturе of оur tоbассо POS ѕоftwаrе. Our tobacco point оf ѕаlе аutоmаtiсаllу trасkѕ сigаrеttе ѕtосk lеvеlѕ, еvеn whеn саrtоnѕ аrе brоkеn down into individuаl расkѕ. Thе same fеаturе саn also track individuаl сigаrѕ and сigаr boxes letting уоu knоw уоur еxасt stock at аll timеѕ.

How еlѕе can a ѕmоkе ѕhор POS ѕуѕtеm ѕаvе mе timе аnd mоnеу? 

• Twо оthеr fеаturеѕ thаt will hеlр ѕtrеаmlinе уоur business аrе custom lаbеl printing аnd financial reporting аnd trасking. Custom lаbеl рrinting аllоwѕ you tо automatically рrint individuаl cigar lаbеlѕ when уоu rесеivе invеntоrу, аnd with financial reporting, calculate monthly tоbассо tаx with a few simple сliсkѕ.
• Cаn уоur tobacco роint of ѕаlе trасk loose lеаf tоbассо?
• Abѕоlutеlу. With a standalone scale thаt’ѕ directly integrated tо уоur POS, уоu can ѕеаmlеѕѕlу wеigh аnd ring uр lооѕе lеаf tobacco.
• Gеtting a better POS for your Cigar/ Smоkе Stores
• Kеер your customers соming bасk аnd inventory mоving with a ѕmоkin’ POS system bу Mеrсhаnt Strоnghоld.
• Sресifiсаllу designed fоr Mеrсhаntѕ like ѕmоkе ѕhорѕ, our POS ѕуѕtеm acts аѕ a саѕh register, tracks inventory, helps mаnаgе уоur employees, аnd muсh more.

The quiсk highlight of the features of оur POS SYSTEM

Pауmеntѕ

Nеvеr miѕѕ a ѕаlе due tо the flexible рауmеnt орtiоn features аvаilаblе with vеrifоnе VX520 POS ѕуѕtеmѕ, allowing уоu to ѕаfеlу аnd ѕесurеlу ассерt сrеdit cards, debit саrdѕ, саѕh рауmеntѕ, оr whаtеvеr the preferred рауmеnt tуре iѕ fоr thе сuѕtоmеr.

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How to Respond Visa Chargeback reason code 53?

The Customer must have to make a legitimate attempt to resolve the issues or return the Merchandise for Refund. If the attempts do not change any things in the favor of Cardholder, the Cardholder will move forward and dispute the Chargeback against the Merchant with Reason: Not as Described or Defective Merchandise

In Reason: “Not as Described or Defective Merchandise Cardholder” claims that Good or Services which was provided by Merchant is not same as described at the time of purchase or the wrong merchandise was sent to the cardholder and the merchandise arrived damaged or defective.

Reason: Not as Described or Defective Merchandise link with an example:

Lisa purchase a Merchandise and after Shipping Lisa suffer with problem that Merchandise is damaged or defective (Some customer also suffer from various problem like: quality is not appropriate or not same as described by Merchant, Merchandise or Services is counterfeit), so Lisa first attempt to return the Merchandise to the Merchant and get refund, if this attempt is not fruitful, the Lisa legitimately file a chargeback for reason: Not as Described or Defective Merchandise

Why Customer Dispute a Chargeback accompanied Reason: Not as Described or Defective Merchandise?

• Wrong Merchandise was provided to the Customer.
• Shipped Merchandise was damaged during shipping.
• Merchandise or Services is counterfeit.
• Merchandise or Services did not match what was described to the Customer.
• Quality of Merchandise not same as what we display to the Customer.
• Sale of particular Merchandise or Services was misrepresented by the merchant as interpreted by the cardholder.

Prevention of Chargeback-Reason: Not as Described or Defective Merchandise

• Describe Merchandise or services accurately which was provided to the Customer.
• Provide evidence that Merchandise or Services are not counterfeit; Customer was agreed on particular sale.
• Provide evidences that goods or Services matched what was described to the Customer or displaying on Sales Receipt.
• Always ensure that damaged or defective Merchandise should be replaced and reshipped on a Shipping Address
• Issued Refund to the Customer if Merchant received the sold Merchandise in case: Defective or Damaged.
• Always provide right information about the Merchandise and Services

Rights and Limitation of Reason: Not as Described or Defective Merchandise

• Chargeback cannot be filled until 15 days after the date Merchandise was returned or Services were cancelled
• Before disputing the Chargeback the Customer must first attempt to return the Defective or Damaged Merchandise to the Merchant and waiting for Refund.
• Customer not disputed more than the Original Transaction Amount.

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Best Way to Fight your Chargebacks

While chargebacks came about to help customers feel comfortable with using their card knowing that their money was secure, we have seen in recent years a plethora of chargebacks to other businesses, some legitimate, others could have very well been prevented.

• There are many reasons why a consumer may initiate a chargeback.
• Processing errors.
• Fraud. Some customers try to get away requesting a chargeback after they have already received their goods and/or services.
• Customer disputes.
• Merchant overcharged the customer.
• PThe product never arrived.
• Credit or debit card was used without permission of the cardholder.

So, why should a business fight chargebacks? Mainly because the ramifications of these chargebacks will hurt your business profits quite substantially. Too many chargebacks can hinder one’s business and you will begin to see quite a loss in profits pretty fast. Chances are when you receive a chargeback, not only will you be out the profits, you will more than likely not receive your product back from the customer so in reality, you are losing double the money. You will also be charged a chargeback fee from your bank which can range anywhere from $20-75.

Chargebacks are one of the biggest reasons why eCommerce business get into trouble with their payment processing provider. These providers only allow a certain number of chargebacks before they will eventually suspend, or close your merchant account and some even charge a considerable fee. Usually the amount allowed is 1-2% though this varies with each processing center. For this reason it is very important that you take care of any potential chargebacks in the very beginning of the process and learn to manage your business to reduce the amount of chargebacks initiated in the first place.

While some chargebacks may be your fault, others can be preventable and then there are others that you can fight that have no merit. Let us help you fight against chargebacks. It could potentially save your business…and your pocketbook.
Get more information visit website – https://www.chargebackexpertz.com

Merchant Category Code 7392 for Public Relation Services

Finding some good merchant category codes is very important, as they basically provide the payment card processor to showcase the market segment type based on a given business and its offerings. Each type of business comes with a certain code in order to make it a lot easier to identify all the specifics. Plus, it can also provide identification information that will be very easy to use in regards to taxation purposes.

The 7392 code is focused solely on the merchant category named Consulting, Management and Public Relations Services. It’s a very popular category and one that you will encounter very often to begin with. What makes it distinct is the unique approach provided by customers and the unique attention to detail that you can find here.

This is by far one of the most important categories when it comes to miscellaneous business services just because it has a major impact on the way companies do business and the type of work they provide you is very important as well. It’s nice to see Consulting, Management, and Public Relations Services provided to merchants, and that’s exactly why this category was created in the first place.

Is it important to have the Consulting, Management and Public Relations Services included in this list? Yes, because they can actually provide a very good value to begin with they are known to be crucial for many merchants as they can identify and use the necessary services as fast as possible. This is very important if you want to maintain a good business practice and obtain the best results to begin with. Is it important to focus on consulting services and great results? Yes, because the value is very well worth it to begin with and you should consider giving it a shot.

A thing to note about the MCC code 7392 is that it does report the transaction to the IRS. To be more specific, the transactions are reported under 6041 and that does show you the legality of the entire experience. It’s very important to keep this in mind as it does provide some very good results to begin with. You will definitely be amazed with the experience; all you have to do is to keep that in mind.

Why is the 7392 code so important? Because it manage to provide an interesting, unique value to the payment processor and merchant. It makes it easy to offer Consulting, Management and Public Relations Services without a problem and the experience that comes from everything here is very well worth it. At the end of the day, nothing is more important than being able to focus on providing high quality consulting services and this code does regulate that very well. You should try and keep that in mind as that’s how you get the utmost value!

HOW CAN I OUTSOURCE CHARGEBACK MANAGEMENT?

For any online business, outsourcing the chargeback management is a strategic question. To understand the overall health of your business, chargeback must be tracked and understood as a key metric. Increase in chargeback ratio creates a clear danger to company’s reputation and the revenue may decline. Chargeback is something that a merchant does not want to encounter but if he does, it is important for a high-risk merchant to understand the real cause behind such chargebacks.

Chargebacks can occur for the following reasons:

• Poor customer service
• Error in handling transaction
• Shipment policies
• Return policies
• Billing descriptor
• Faulty product or service

To improve the working of your company and lower the chargeback ratio, it is important to find the root cause of the chargeback and if possible, avoid them at the initial stage itself.

During chargeback represented, a lot of information regarding the transaction is required. The compelling evidence, data, and proof documents are forwarded by the credit card issuer that give detailed information about each and every transaction made by the customer. This information can be used to improve your business’s internal process, policies or product. In order to attain it, you would need the help of experts to collect relevant information, and there are various software and technology available. Just choose the best and the one that meets your requirements.

Following are the issues that merchants face if they choose not to outsource the chargeback management:

• Which chargeback can be prevented?
• Which chargeback is worth fighting?
• Alternatives to avoid chargeback
• Real-time solution to the chargeback
• Data required to dispute chargebacks

Without a team of experts, it becomes very difficult to analyze the issues and find a solution.

It is always better to let experts handle the problem and provide relative solutions. It is better to outsource the chargeback management to a team that has an expertise while you focus on the business and generates revenue. Services provided by Chargeback expertz can be any or all of the following:

• Chargeback Alerts
• Chargeback Prevention
• Chargeback Representment
• Analytical Reports
• Merchant Account Analysis

Chargeback expertz has expertise in the field. Let us help you in reducing, managing and winning chargebacks. If you need a demo, give us a call on +1 855-465-4723. A well-qualified sales representative will take care of all your queries regarding chargeback management and address your concern in no time. We guarantee you with the best services at the cost that suits your pocket.