Valuing time for chargebacks

Play with your head!! Truly said every businessman should work smartly. Once chargeback knocks their door, it’s very necessary to deal with them calmly and patiently.

Chargeback should be treated soon and valuing the time we need to solve the problem soon.

How To Deal With It

The merchant should have strong and clear documentation so that he is able to solve the chargebacks sooner.

Transactions Proofs:

Chargebacks are the devil they can come bouncing from everywhere may be which can come from the 2-3-month-old transaction.

So, merchant should have a proper weapon to fight. You should focus on aggregating three main data sources e-commerce platform, payment processor and payment gateway. But you can aggregate other sources that are before, after and during the transaction cycle.

Preparation for the Templates and Case Responses:

Every case has a different treatment, chargeback will demand different evidence and data that is tied to the reason code with the dispute.

•Display the cardholder’s satisfaction with the product or service

•The product was being used, despite the dispute claiming it never arrived from shipping.

Make Tiny Things Ready For Fight

Keeping minute details come in very useful when making a sale.

 It may be irrelevant at the time of trade but when the chargeback comes the small detail is probably the best asset you could have.

You should support your case with phone logs, email correspondences, and any additional information that validates the cardholder’s identity and shows that he was aware of the transaction.

 Make it Easy:

The manual review handling of an individual of the response is going to decide easily whether the evidence is enough to refute the cardholder’s claims or not. You can make their job easier by highlighting points and including tables and keep it short, if possible.

Successful Transmission:

Once the response is complete, you will have to get this information to the processor or the acquiring bank through various verticals. Many acquirers need the responses to be sent via email, but most banks receive responses through fax or the internet. Ensure that the text, fonts, and images are clear enough or the transmission would be considered incomplete.

Chargeback Expertz

ChargebacksExpertz will help you to sail on a successful ship. Be a part of Chargeback Expertz call us on PHONE: +1 855-465-4723 EMAIL: app@chargebackexpertz.com

Remedies For High Risk Businessman

Merchant either has a low-risk business or a high-risk business. It's all ok with the low-risk dealers but what about the high-risk dealers, where they should. Well okay you may come here we have given our shoulder you can cry here.

 High-risk iѕ defined by the nature of the buѕinеѕѕ, and are tурiсаllу denied or rеѕtriсtеd by mоѕt merchant ѕеrviсеѕ provider bаѕеd on that nature alone.

Having a buѕinеѕѕ mеаnѕ thаt ассерting credit саrdѕ fоr payments or рurсhаѕеѕ iѕ a requirement. Nоt hаving the аbilitу tо ассерt сrеdit саrdѕ аt уоur buѕinеѕѕ, whеthеr уоu аrе a low riѕk merchant оr a high-risk mеrсhаnt means losing an lаrgе роrtiоn оf уоur сuѕtоmеrѕ, аnd аlѕо lоѕing out on potential rеvеnuе.

WHAT ISHIGH RISK

Credit is the lifeblood оf the соmраnу. If уоur buѕinеѕѕ is dесlinеd a merchant account bаѕеd оn thе fасt thаt уоu аrе dееmеd high risk, thаt does not mеаn уоu cannot be approved through a different mеrсhаnt ѕеrviсеѕ рrоvidеr.

 These high-risk merchants, thоugh highlу рrоfitаblе might find it hаrd to trаnѕасt online and ассерt сrеdit саrd payments duе tо the unаvаilаbilitу оf a high-risk merchant ѕеrviсеѕ рrоvidеrѕ.

High vоlumе оf ѕаlеѕ thаt rеԛuirе futurе deliveries. Futurе dеlivеriеѕ сrеаtе a high riѕk сlаѕѕifiсаtiоn аlmоѕt immеdiаtеlу as сuѕtоmеrѕ will bе рауing for thеir gооdѕ and nоt rесеiving thеm until an lаtеr date.

SELECT A MERCHANT SERVICES PROVIDER

Mоѕt оf thе mеrсhаnt service providers have diffеrеnt fees аnd charges fоr оnе buѕinеѕѕ tуре tо аnоthеr. Hеnсе, it would bе better to аѕсеrtаin thаt уоu аrе rightlу classified, аѕ you should bе.

Tаkе thе timе to gо thrоugh аll the imроrtаnt facts of gеtting a high-risk merchant services ассоunt. It mау tаkе a bit mоrе timе thаn tурiсаl ассоunt, but remember, withоut bеing able to ассерt сrеdit саrdѕ аt уоur business оr online ѕtоrе, thе rеvеnuе that you аrе going tо bе missing оut оn will grеаtlу outweigh thе соѕtѕ of thе ассоunt.

What We Do?

Yes, ChargebackExpertz  give proper assistance and provide a proper road where a merchant should go and follow it for their better future. Dealing with the high-risk business without any proper guidance is such a wrong decision comes and get proper services and lead to a good direction.

 Deal with us call us PHONE+1 855-465-4723 EMAIL app@chargebackexpertz.com

Remedies To Solve Chargebacks Fast

Chargebacks are shooting stars that fall all of a sudden in the bag of the businessman. Chargebacks need quick treatment so that they should conquer the place. Here let’s have some glimpse.

Resolve Chargebacks

Arbitration is the best method to resolve disputes faster. From the merchant’s point of view, Arbitration is the preferred method to resolve the chargeback. Because it is more effective and recognized method to fix dispute.

 Pre-Arbitration?

In the pre-arbitration, the dispute is resolved within the issuing bank and the acquiring bank. If a merchant feels that the evidence is strong enough to win the chargeback, the Arbitration method can be used to resolve chargebacks faster. The Pre-Arbitration does not involve the card network like Visa.

The general the flow of the chargeback starts from the customer, where the customer initiates the chargeback then the merchant either provides the evidence to fight chargeback or simply gives a refund.

What is Arbitration?

Arbitration is like a court trial where both the parties that are merchant and customer present their cases to the card network (Visa).

After examining the details of both the parties the final decision is given by the card network.

Tips for Quick Chargeback Reversal.

For a merchant, the chargeback can be really difficult to handle and everyone wants to resolve chargebacks faster. These tips can help:

•   Present the evidence that is to-the-point, clear and short.

•   A quick response can help you resolve chargeback quickly. Respond quickly.

•   Avoid any difficult or time-consuming method to resolve disputes.

•   Learn from your mistakes.

•   Finally, if you are in doubt get a professional.

ChargebackExpertz

If you are thinking to get a professional for the chargeback reversal then you can try our Representment Service.

 In order to reach an expert, you can try the toll-free number +1(855) 465-4723 or chat via Skype. Our services are 24*7 available, you can reach us anytime. Moreover, you can get the solution to your other chargeback issues by following our blogs at chargebackexpertz.com

Calculations On Toes | Chargebacks Expertz

Yes!! It’s true to have a balanced business one needs to be calculative and surly on toes. The merchant never knows from he gets an attack, so to dodge that he needs a proper shelter and protection against that and need to have a proper strategy to fight against that.

Chargebacks are a natural process which an enterprise faces but still on more than the limit. So, to maintain that every merchant has to go through the chargeback ratio management and its rate.

What Is Chargeback Ratio and Chargeback Rate?

Chargeback Ratio of a number of chargebacks to a number of transactions in a span of a month, which is calculated by the Ceo of the company. And then, we multiply this chargeback ratio with 100 and get the chargeback rate. In order to run a profitable business, the merchant should know about the Chargeback ratio and Chargeback rate, and try to reduce the number of chargebacks and the chargeback ratio as a whole.

Higher the ratio higher the risk. The chargeback of each merchant is inspected on a monthly basis.

How to calculate?

Formula:

Chargeback Ratio = No. of Chargebacks in a month/ No. of Transactions in a Month

Chargeback Rate = (No. of Chargebacks in a month/ No. of Transactions in a Month) *100

Maintenance of the chargeback

If you wish to avoid any penalty, you need to maintain a minimum ratio. For that, you can follow these steps.

•  Calculate Dispute Ratio to avoid Chargebacks

•  Maintain a healthy relationship with your customers

•  Get as much knowledge about the chargeback as possible

•  Keep your products and services genuine

•  Deliver on time

•  Get an expert to handle the chargebacks

Chargeback expertz

Chargebackexpertz well the name justifies it well. Chargeback expertz deals with many chargebacks dispute every day and it has a well-experienced hand. So not to worry at all. We give heal the wounds soon. Call us at PHONE:+1 855-465-4723 or mail us at EMAIL: app@chargebackexpertz.com.

Chargebacks Hitting You!! What To Do??

Chargebacks Hitting You!! What To Do??

Unwanted guests and chargebacks are never happily excepted. But unfortunately, we have to deal with both. Chargebacks are the situation that a merchant has to face when come and knock the door.

What To Do?

Now what to do when they arrived. The merchant always prays not to deal with the chargebacks but in the end, he cannot escape with the situation.

Let’s give some glimpse.

Chargebacks can be friendly a merchant can’t figure out how to deal with it, but if merchants are part of the service holder, they can easily get to figure it out the difference.

Giving the money straight away into customers' pockets is not at all fair, here is the point where a merchant gets numb and has to pay the fees and seeing the profit at the extinct level.

Issue a services provider that will eventually decrease the possibility of chargebacks and will fight with chargebacks. They will automatically make a strong base which will end up with huge success.

After you have all of your evidence, you will have to create a response letter. A chargeback expert can help you create this letter. After the letter is completed, the letter is sent to the customer’s bank, and the money is handled.

Hold On Take Deep Breathe

After the letter is sent to the customer’s bank, you have to wait. They will ask you for all the evidence that you have, and your merchant account processor will also be asked for evidence of the transaction. This can take a few days since there are delays with some of the processers.

3rd Empire decision

The bank plays a  very major role in this dicey situation. If you lose the chargeback, the issuing bank put the temporary funds as permanent to the customer. You will also be forced to pay a chargeback fee.

The time that a chargeback process takes can vary from less than a month to over six months. This depends on the card network and the issuing bank.

The amount of time to process the chargeback also depends on the amount of time that you take to gather evidence. 

Most consumers avoid chargeback since waiting up to six months to get their money back is not appealing to them.

Chargeback Expertz

Chargeback expertz keep their bags ready to attack the chargebacks. We are ready to fight with any condition which a merchant faces at every stage. Call us at +1 855-465-4723 or mail us at app@chargebackexpertz.com.

Few Handy Tips For Friendly Chargebacks

Chargebacks arrrrr…!!! The irritating situation for the merchant. Chargebacks are already a pain in the head but again figuring out that it was friendly fraud then it actually creates big things. The merchant never wants to pay for unnecessary things.

Customers always try to fool merchants with their spilt personality try to fool them for no reason. After making the payment of an item when a customer directly applies for chargeback without asking the business owner for a refund or replacement of the product, it is termed as a friendly fraud

                            

Friendly Frauds And Doubts

The customers are sometimes involved in malicious activity and abuse the chargeback in the name of friendly fraud. Here is how a customer can cause friendly fraud.

• In 40% of the cases, the customers have accepted that they did not know about any other method to get the refund.
• Some people are involved in digital shoplifting where they purchase a certain product and as soon as the item arrives, they ask for a chargeback.
• When a purchaser gets a different or faulty product, he/she directly reports for a chargeback.
• So, lack of knowledge also plays an important role when it comes to the chargeback.
• When another family member purchases a product using a card. The cardholder does not recognize the product and files the chargeback request.

How To Safeguard Your Business?

Hard to detect the friendly fraud, but ya not impossible.

• Do not praise your product and be genuine to your customers.
• Tell your customer about your replacement and refund policies clearly.
• Talk to your employees and ask them to build a healthy relationship with customers.
• You can also add payment agreement in the checkout process and ask the customer to sign the agreement.
• Create a list of customers that seem suspicious and cause chargeback abuse.
• If somebody is ordering more than usual or a large order then keep a keen eye on that order.
• Track your order to make sure the package is received by the purchaser.

Contact Chargeback Expertz

In case you are still confused and need rigid steps to tackle the friendly frauds then you can take the help of a chargeback’s specialist. You can contact the Chargeback Expertz at the toll-free number or chat via Skype. We can help you tackle chargeback and assist with Chargeback Representment.

Call us anytime! Reach customer care 24/7 at 855-465-4723.

Is Your Pocket Empty Just Because of Chargebacks?

Ohh!! Shit is it still happening? No, don’t do that. Chargebacks eat up your money like termites. They just bounce like anything and you never know what they do and how?

Chargebacks once came should be treated well. Here are a few steps on how to neglect chargebacks.

 1.Easily Approachable Information.

Make you the site easily approachable where the customer can easily find a way out how to connect with you. This will automatically reduce the chances of chargebacks as you will be easily available for them to contact and help.

2.Order Confirmations.

Send a confirmation email as soon as an order is received, and make sure to include your contact information. Or call the customer to confirm the order before dispatching.

3. Return Policy.

Make you return policy easy to find online and word it in a way customers can easily understand. Not everyone understands legalese.

4.Customer Inquiries.

Respond quickly to all customer inquiries. No one likes waiting unnecessarily for a reply.

Reasons For Chargebacks

Chargebacks primarily occur for three reasons:

•UnauthorizedTransaction. The cardholder claims that a transaction is fraudulent or was processed without the cardholder’s consent.

•Item Not Received. The cardholder placed an order, paid for a service or product, but claims to have not received the order or service.

•Significantly Not As Described. The cardholder claims that the product or service received was sub-standard, compared to the merchant’s description.

ChargebackExpertz:

Chargeback Expertz has a well-procured team who fights with the chargebacks and yeah for sure your pockets won’t be empty. Come and be a part of chargeback expertz call us at Phone: +1 855-465-4723, EMAIL: app@chargebackexpertz.com.

Managing Chargeback Ratio With The Management Team.

That’s so true!! Managing things with the expert's effects on the business a lot. Numerous businesses are suffering from chargeback security issues and are struggling to find effective chargeback prevention processes on their own.

The following is lists of benefits third-party chargeback Management Company can provide to help keep businesses keep a check on costly chargeback ratios.

ChargebackPrevention Program:

The best method for anticipating chargebacks is to be told about the issue with enough time to correct the circumstance. Services provided by Chargeback Management Company enable eCommerce dealers to do just that. When you have. A Chargeback Management Company, the client’s acquiring bank tells the service provider of the pending chargeback and the Chargeback Management Company thus informs the dealer.

 Customer Support With Quality

Most chargebacks start on the grounds that the client thinks that it’s less demanding to challenge to the charge to their issuing bank, rather than reaching the dealer straightforwardly.

 A few methods for doing this are by sending an e-receipt quickly after the purchase, giving obviously expressed refund policies, giving following numbers for packages, guaranteeing that your installment descriptor records your customer service telephone number, and by giving reliable 24-hour telephone correspondence for customers who have questions about their purchase or transaction.

Minimize Chargeback With Structure Charges.

•For instance, in the event that you are utilizing repeating charging, guarantee that you convey an email affirming the exchange before it is processed, that way if client’s need to end their membership they can do as such before the charge is run.

•For E-Commerce organizations shipping physical merchandise delivered by Chargeback Management Service providers, don’t charge the card until the item really dispatches. That way if there’s a backlog in your transportation, you won’t see a surge of chargebacks.

Experience And Good Educational Background

ChargebackManagement

The company works with so many Credit card processing companies so for instance if the business does not have enough information about how to deal with their credit card processing company, there chargeback processing company already aware of it very well.

Streamline The process

The process itself has so many things to understand from preparing documents to sending it to correct place.  Chargeback management companies understand it very well that save time, money & reputation of the merchants.

Chargeback Expertz a way much better source where you can get a well expertize hand which will eventually help you to manage the chargeback files. Call Us at PHONE : +1 855-465-4723

1,2,3 Down |Chargeback Prevention.

E-commerce fly’s well with the chargeback. Nooo, this Is the nature of the business but not a feature of the business. Losses are obvious but what if the losses exceed a lot for no reason. The merchant always ignores minute things which actually escalates the profit time.

The merchant should stop using his traditional way of working he should always upgrade him/her self. Preventing chargeback requires few technical techniques, which a merchant should look after. For better working of the business, he/she should ask for the experts help.

Here are few steps which a merchant should follow

1.  Be in touch with the customer after his 1st purchase.

To your online customer, 24 hours can seem like an eternity. Mаnу times they want rеаѕѕurаnсе that their purchase wasn’t a miѕtаkе. If you аllоw that doubt to linger, buуеr’ѕ remorse саn creep in and a refund request or chargeback could роѕѕiblу be just around the соrnеr.

2.  Surprises for customers

Every online the site offers a sale coupon to the customers once they are associated with them. Make sure to collect the e-mail address which will be easy for the customers to connect to you and vice versa.

3.   Be on your toes for giving them refunds

The decision to return money to a customer may not always be easy, but failing to promptly do ѕо can lead to costly сhаrgеbасkѕ and оthеr potential hеаdасhеѕ. Many times, a customer hаѕ a legitimate rеаѕоn for requesting a refund, and the way you handle refunds may be the deciding factor on whether that customer will make future рurсhаѕеѕ from уоu.

4.   Provide quality рrоduсtѕ аnd ѕеrviсеѕ.

No matter whаt уоu аrе оffеring tо your сuѕtоmеr, mаkе ѕurе that the quality is аlwауѕ high. Whеn dеvеlорing a product, аѕk yourѕеlf, “Would I bе happy if I bought this?” If you саn’t honestly аnѕwеr yes, then go back tо thе drawing board

Chargeback Expertz

Chargeback Expertz will always take out the best out of you. Do trust us and fall in the beautiful world of simple and easy business life. Call Us at Phone: +1 855-465-4723

Email: app@chargebackexpertz.com.

Stuck In The Illusion Of Chargeback Lifecycle | In Dicey Chargebacks

Normally, when we talk about the term ‘process’, the first thing that comes in our minds is ‘following instruction step by step till the end’ but it is not the case with chargeback process.

In chargeback process, you may have to jump from step 2 to step 10 straight away and then back to step 3, depending upon the requirement.

TransactionWent Wrong- Chargeback

The transaction can go wrong in many ways and due to many reasons. And these transaction issues are very common in all kind of payment methods including the cash payment, card transactions, Internet banking and more.

 This can be a chargeback guide for the merchant, which can help them to reduce the chargeback.

The Lifecycle Of A Chargeback

•  Cardholder Dispute

•  Issuer Review

•  Card Network

•  Acquirer Review

•  Merchant Response

•  Representment

•  Acquirer Review

•  Card Network

•  Issuer Review

•  Network Arbitration

•  Final Verdict

Chargeback Triangle

As you can see, this is a long process that includes so many steps. It is initiated by the customer. But the merchant is one who has to go through all the trouble. And filling a Representment requires a great knowledge of the Chargeback.

Chargeback Expertz 

Chargeback Expertz is the one that gives full security about the chargebacks once they occur. Doors are opened all the time to help every merchant anytime. Call us at PHONE +1 855-465-4723 Or mail us at app@chargebackexpertz.com.

Chargeback Tips For Medium Risk Business

High, Low, Medium every business has its own nature and risk, which needs to be eventually solved. Chargeback never looks the size of the business it just simply comes with bad intentions and attacks.

If your business deals in the card-not-present payments then you may not be a high-risk merchant but you will be one if you do not manage the chargebacks efficiently. This business can be stated as a medium-risk business.

Analyze, Improve, Implement.

 When it comes to chargeback, the customer support can make a significant difference. If you have a good customer base then you can surely dodge some unwanted chargebacks. Here are some tips that a merchant can try to improve customer service.

•Offer 24/7 support. In case you cannot afford 24/7 call support then provide the chat and email support.

•Try to respond to and resolve the customer’s issues as soon as possible.

•Get in touch with your customers to ask them about their experience in order to improve on the basis of their review.

Chargeback management is very important for business. If not maintained carefully, it can result in revenue damage. For that, you can hire a chargeback management company or create your own team to manage chargebacks.

If you have a small business then you can start by learning about the chargeback reason codes of the various card network such as Visa, MasterCard, Discover, and American Express.

About Us

Otherwise, you can get in touch with the chargeback management firm. For that, contactChargeback Expertz by placing a call at the toll-free number +1(855) 465-4723. We offer Chargeback Management and Chargeback Representment to guide various merchants to avoid chargebacks. Call us at the toll-free number or reach us here.

Processor Library And Its Chargeback Fees

A chargeback the fee is an administrative cost that a merchant has to bear for the chargeback process. Cost associated with data transmission, compilation of chargeback process and chargeback exposure coverage for the processor is also included in the fee.

 This fee adds up to the annual revenue loss along with the loss of merchandizes in case, the merchant loses the chargeback represented.

 So while choosing a processor for your business, it is advisable to prepare a list of prioritized processors, compare their services & fees and make a choice accordingly.

Processor Library

Some processors prefer to list the chargeback fee on their pricing pages, but the others do not. Enquire about the chargeback fee by contacting the processor directly before opting for one. Below is a list of few processors and chargeback fees associated but are subjected to change.

• 2Checkout – $20.00

• Adyen – $10.54

• Amazon Payments – $20.00

• Anedot – $15.00

• Authorize.NET – $25.00

• Avangate – $12.00

• Braintree – $15.00

• CCBill – $25.00

• WePay – $15.00

• World pay – $21.00

•  Zombaio – $32.00

Chargeback Expertz

ChargebackExpertz have N Number of people who actually deals with the plenty of the chargebacks which happen in every sector in day to day life. Get amazed with the extravagant services with us call us at PHONE app@chargebackexpertz.com or mail us at app@chargebackexpertz.com.

Frauds Which Occurs Online

Technology and fraud are so common. Frauds do come with them by default. World of payment is advancing technologically; it has increased possibilities for cardholders and merchants to connect globally.

Online and offline frauds are increasing rapidly, with each retailer losing at least $3 for every fraud they incur in the year 2014.

 This was $2.79 in 2013, especially mobile frauds which are driving these costs higher each year.

How To Dump E-commerce Fraud?

It is a challenging task to entirely eliminate frauds, but necessary steps can be taken to ensure the network is secure. Security protocols, antiviruses, and firewalls can help protect against hacking attempts. Updating software problems ensure sensitive data of the business is safe. There are many ways to protect the business, here are some of them:

•Using encrypt transactions for confidential information.

•Ensure Login and tokens are changed on a regular basis.

•Customers to log into accounts before making a purchase.

•Increase awareness of fraud trends.

•Partner with payment processors who are verified.

•Policies for accessing confidential data.

•Security checks using antivirus programs.

Preventing Friendly Chargebacks

• Signature for the goods: If you don’t know the customer, then it is better not to leave deliveries at the door of your customer. A signature is important, it can help prevent claims that state goods not arrived.

• Keep communication records: Keep records of communication because these can be used as a piece of evidence. Live chat sessions, emails, and other communication materials should keep a personal record to fight against chargebacks. You can claim that the customer was aware of the transaction and participated.

• Saving IP Address: If you keep a record of IP addresses, it will help a lot. It is usually on merchant receipt and can be used to challenge chargebacks as supporting evidence. For example, a person belongs to a certain town, and the IP address also belongs to the same town, then suspicion can be back on card owner.

It is a Bluff:  You may face a situation where a customer demand refund stating that the card was compromised. If you have doubts about the validity of this claim then be polite, but make sure to mention they should contact the bank immediately because their card has to be deactivated. Ask that to send you a message once it has been done, and provide you evidence before refunding. If you have evidence such as IP address and communication, make sure to point it out.

Chargeback Expertz is an expert in finding out the insect in the milk and threw them out of it. You May Call us any time we are available 24*7 call us at +1 855-465-4723  or mail us at app@chargebackexpertz.com.